Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns & Exchanges

We accept returns and exchanges within 30 days of the delivery date.

To be eligible for a return or exchange, items must be:

• Unused and in their original condition
• Returned within 30 days of delivery
• Accompanied by proof of purchase

Custom & Personalized Items

Due to the personalized nature of custom products, custom or personalized items are not eligible for returns or exchanges unless there is a manufacturing defect or an error on our part.

Defective or Damaged Items

If your item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery.

To process your claim, we require:

• Clear photos of the defective or damaged item
• Photos showing the issue from multiple angles
• Your order number

Once reviewed, we will determine whether a replacement, exchange, or refund is appropriate.

Refunds

After your return is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be issued to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Contact Us

If you have any questions about returns, exchanges, or defective products, please contact us on tim@tacreativeconceptsllc.com with your order number and details about your request. We will be happy to assist you.